Marley's Stickers & Graphics (“we,” “us,” or “our”) operates this store and website to provide you with a friendly and curated shopping experience (the “Services”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or otherwise communicate with us.

By using our Services, you agree to the terms of this Privacy Policy and acknowledge how we handle your information.

1. Personal Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email, phone number, billing and shipping addresses.

• Payment Information: Credit/debit card details, payment confirmation, and transaction information.

• Account Information: Username, password, and any preferences you provide.

• Transaction Details: Items you view, purchase, return, or exchange.

• Communications: Any messages you send us through email or support inquiries.

• Device & Usage Information: IP address, browser type, and how you interact with our website.

We only collect what is necessary to provide you with a smooth shopping experience.

2. How We Use Your Information

Your information helps us:

• Process Orders & Payments: To fulfill your orders, handle returns, and arrange shipping.

• Improve Your Experience: To remember your preferences and recommend products you may like.

• Customer Communication: To respond to inquiries, send order updates, and provide support.

• Marketing (Optional): To send promotions or special offers if you’ve opted in. You can unsubscribe at any time.

• Security: To protect against fraud and unauthorized activity, keeping your shopping safe.

We do not sell or trade your personal information.

3. How We Share Your Information

We may share your personal information in limited situations:

• Service Providers: Shopify, shipping carriers, and payment processors.

• Business Partners: Only if you’ve opted in for marketing, e.g., for promotions related to your purchases.

• Legal Requirements: When required to comply with the law or protect our rights.

• Business Changes: In the unlikely event of a sale, merger, or bankruptcy.

We always ensure third parties follow privacy standards and only use your information for the purposes listed above.

4. Security

We take care to protect your personal information, but no method of transmission or storage is completely secure. Please avoid sending sensitive information over unsecure channels.

We retain personal information only as long as needed to provide services, comply with legal obligations, or resolve disputes.

5. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.

• Receive a copy of your information or transfer it to another service.

• Opt-out of marketing communications at any time.

To exercise any of these rights, contact us at info@marleys-stickers.ca

6. International Transfers

Your information may be stored and processed in Canada or other countries where our service providers operate. We take measures to ensure your data is protected according to applicable privacy laws.

7. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted here with a new “Last Updated” date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please email us at info@marleys-stickers.ca